After applying Windows 10 Update 1803, some AQT users may get a number of error messages "Processing Error at Get_Setting. Requested registry access is not allowed".
This only affects 32-bit AQT. 64-bit AQT is unaffected. It can affect all versions of AQT.
It seems that, after update 1803 has been applied, for some users AQT is denied access to the LOCAL_MACHINE part of the registry. AQT doesn't really use this part of the registry, but reads settings from there in case the user has loaded some system-wide settings into this.
AQT functioning is largely unaffected by this problem. The error messages can be ignored.
There are several fixes for this problem. Any one of these will work:
We provide free support of AQT by email. We are in New Zealand, timezone GMT+12. You should have a reply by your next business day at the latest. We do not list a phone number; the timezone differences with the majority of our customers makes this impractical - use email instead.
Our aim is to provide fast and effective support for AQT. Many of the user comments we have republished on this site show that our fast and effective support is appreciated.
For technical questions about AQT and install problems with AQT you can get support for AQT from many different sources:
Emails sometimes go astray. If you don't hear back from us within 24 hours, email us again, or try one of the following alternate addresses:
If all else fails, post a message on the AQT forum. This forum is monitored by Cardett staff and provides a very reliable way of contacting us
When emailing us, please:
If you have enhancement requests for AQT you can email them to firstname.lastname@example.org . We generally welcome feedback about AQT.
Enhancement requests are prioritized according to the development time needed and the benefits they would have for a wide user-base.
The AQT Forum is a Yahoo Discussion Group located at http://groups.yahoo.com/group/aqt. The Group has been set up with the following rules:
Many AQT users wish to be notified when there are significant upgrades to AQT. We will do this by posting update notices as Special Announcements on the Forum. If you wish to receive information on product updates you will need to:
AQT documentation is available online by clicking on the button below. This is identical to the information in the AQT Help, though may be more up to date.